Dear WEXers,
In order to improve service quality and further optimize the trading experience, WEX will carry out system upgrade maintenance on December 18, 2025, at 00:30 (UTC). The maintenance is expected to last for 2.5 hours.
During the maintenance period, spot and futures trading (opening positions, closing positions, canceling orders, and setting take-profit/stop-loss), as well as data queries may experience delays. Website access and other functions will remain unaffected.
To ensure the best trading experience, users are advised to assess their margin balance and risk ratio before maintenance and consider closing positions or increasing margins to avoid potential forced liquidation risks caused by price fluctuations. The platform will not close any user positions.
An announcement will be made once the upgrade is complete. We apologize for any inconvenience caused and appreciate your understanding!
Note: The estimated time of system maintenance depends on the specific situation. You can follow the latest progress through official Telegram, online customer support, etc.
Thank you for your support!
WEX Team
December 17, 2025